COVID-19 UPDATE

The global pandemic caused by the novel SARS-CoV-2 virus is, inevitably, causing disruptions and necessary changes in practices. We are still accepting and shipping orders, the stock on our website is live, however we’re making a wide variety of changes to reduce exposure and maintain health and safety.

How does this affect you?

First, effective immediately, orders will be shipped M/W/F, rather than the usual next-business-day.

Second, please understand that carrier transit times are longer than usual. With panic buying, workforce disruptions, and people generally staying home, we’re seeing an increase in transit times. That is to say the time from when we deliver the order to the carrier, and when the carrier actually delivers it to you the customer, is increasing. We’re also seeing an increase in “unusual” tracking activity, that is to say scan events which may not be accurate or representative of what is actually happening. These issues tend to resolve themselves, but we have to ask for your patience and understanding as we all work through this.

Thank you everyone. Please stay safe and healthy. May we all get through this together. :)